Return & Refund Policy
🔹 Exchange & Order Modifications
Can I change my order after placing it?
• Orders cannot be changed after placement due to our quick processing system.
• However, you can cancel your order within 3 hours of purchase and place a new one.
Can I cancel my order?
• Yes, orders can be canceled within 3 hours after purchase.
• After this timeframe, your order is sent to production and cannot be modified.
• There is no cancellation fee.
🔹 Return & Refund Policy
How long do I have to request a return or refund?
• You have 7 days after delivery to request a return or refund.
• After this period, we consider the order as accepted, and no further reimbursement may be provided.
Who pays for return shipping?
• Customers pay for return shipping unless:
✅ The item is defective or damaged upon arrival.
✅ The item is incorrect or differs from the description.
• If the issue is our fault, we will cover the return shipping cost.
When am I eligible for a refund?
We provide refunds under the following conditions:
✅ The product is defective or damaged upon arrival.
✅ The wrong item, size, or material was sent.
✅ The product does not match the description.
✅ The item was not delivered within 30 days.
❌ We do not accept refunds for:
• Items that have been worn, washed, or altered.
• Products returned without original tags or packaging.
• Orders where the customer provided incorrect shipping information.
• Change of mind or personal preference.
What proof is required for a refund?
• Proof of purchase (order number, receipt).
• Photos of defective/damaged items.
• Screenshots of previous email communication with our support team.
How do I request a refund?
1️⃣ Send a refund request to cs@Minimizeshop.com within 7 days of receiving your order.
2️⃣ Attach the required proof.
3️⃣ Our support team will review your request within 2-3 business days.
🔹 Return Process
Where should I send my return?
• The return address varies depending on the product and location.
• Do NOT return your item without prior confirmation, as it may get lost.
• Contact cs@Minimizeshop.com for return instructions.
How long will it take to process my refund?
• Refunds are processed within 7 business days of receiving the returned item.
• Depending on your bank, the funds may take 5-7 additional business days to reflect in your account.
What if I haven’t received my refund?
• First, check your bank account again.
• Contact your bank or credit card company for processing delays.
• If you still haven’t received it after 15 business days, contact cs@Minimizeshop.com.
🔹 Important Notes
✔ Refund requests must be submitted within 7 days after receiving your order.
✔ Customers must contact customer service before returning an item to avoid lost packages.
✔ Refunds will be issued only after approval from our support team.
⚡ Why Choose Minimizeshop.com?
✅ Top-quality products – Designed for true fans.
✅ Reliable customer service – Our team is always ready to help.
✅ Fair return policy – We prioritize customer satisfaction.
📩 Customer Support Email: cs@Minimizeshop.com
📍 Website: www.Minimizeshop.com